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Returns & Warranty

30 Day Hassle Free Returns:
If you would like to return your item please contact us to let us know why you want to return the item. We will generally respond in 1 business day with a prepaid return label or any followup questions.

Your refund will be issued or your replacement will be sent after your return is received and processed.

We do not charge any restocking fees.

Please note: This return policy is for items sold through our website at only and does not apply to purchases made from Your Cable Store on Purchases made from Your Cable Store on are subject to Amazon's return policies.

Defective items, DOAs, and our 1 Year Warranty:
All Your Cable Store, Sendt and YCS Basics branded items come with a 1 year limited warranty that covers replacement of defective items.

If your item is dead on arrival or fails during the warranty period please contact us to start the warranty process. Please be sure to include your order number, merchant you purchased from and a description of the problem

Please note: A order through, from Your Cable Store on Amazon or a authorized re-seller is required for warranty service.
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